With the new navigation update from Kit [Formerly Convertkit], you may get confused to where the delete page is now for the thank you page.
In this guide, I'll share the step-by-step on how to remove/delete/switch the Thank you page of a landing page:
1. On your landing page > click the tab "Thank you page"
2. Next, you'll see the settings of the "Thank you page" on the right hand side:
-> First one: Show a success message
-> Second: Custom thank you page
-> Third: Redirect to an external page
3. If you are already decided, and to remove/delete/switch the Thank you page, click any of these two:
Which are: Show a success message and Redirect to an external page
NOTE: Any of these two will remove or switch the "Thank you page"
But what's the difference between "Show a success message" and "Redirect to an external page"?
- Show a success message: Displays a confirmation message on the current page after someone subscribes.
- Redirect to an external page: Sends subscribers to another webpage, such as your website, a download page, or a custom Thank You page.
4. After selecting your preferred option > make sure to hit on "Publish"
Frequently Asked Questions:
1. Can I delete the Thank You page in Kit?
No. Kit doesn't provide an option to permanently delete the Thank You page from a landing page. However, you can effectively replace it by choosing either Show a success message or Redirect to an external page and then publishing your changes.
2. Will my custom Thank You page be deleted if I switch to another option?
No. Based on my testing, switching to Show a success message or Redirect to an external page does not erase your custom Thank You page. If you decide to use it again later, your previous edits should still be there.
3. How do I switch from a custom Thank You page to a success message?
Open your landing page, select the Thank You page tab, choose Show a success message, and click Publish to save your changes.
4. Can I redirect subscribers to another website after they sign up?
Yes. Instead of displaying a Thank You page, you can select Redirect to an external page and enter the URL where you want subscribers to be sent after they submit the form.
5. Why can't I find the delete button for the Thank You page?
With Kit's updated navigation, there is no dedicated Delete button for the Thank You page. Instead, you replace it by selecting a different post-submission option, such as a success message or an external redirect.
6. Do I need to republish my landing page after making changes?
Yes. After changing the Thank You page settings, click Publish to make the changes live. If you leave the page without publishing, your updates won't be applied.
7. Will changing the Thank You page affect my subscribers?
No. Changing the Thank You page only affects what new subscribers see after submitting the form. It does not remove or modify existing subscribers in your Kit account.
8. Can I switch back to my custom Thank You page later?
Yes. If you've previously customized your Thank You page, you can switch back to it later. Your edits should remain available unless you've manually changed or overwritten them.
9. Does this work for all Kit landing pages?
Yes. As long as your landing page supports the Thank You page settings shown in the current Kit interface, the same steps should apply.
Help documentation of Kit for reference: Setting up a thank you page in Kit



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